Case Study: Collibra Technical Implementation Team for a DACH retailer

In today’s competitive retail landscape, effective data management is crucial for operational success and strategic decision-making. For a leading retail company in the DACH region, achieving this meant not only implementing a powerful data intelligence platform like Collibra but also ensuring it operated at its full potential. With complex requirements and a need for advanced technical expertise, the client partnered with Murdio to transform their Collibra environment into a streamlined, efficient, and scalable solution tailored to their unique needs. This collaboration resulted in improved operational efficiency, significant cost savings, and enhanced experience for the end-users.

The Challenge

One of our clients, a leading retail company with over 97,000 employees operating across multiple markets in the DACH region, decided to implement a data intelligence platform, Collibra, to streamline their data and metadata management processes. Initial work on the project had been undertaken by another team, but the lack of adherence to best practices and limited expertise in advanced implementations led the client to partner with Murdio for optimization and long-term maintenance of the solution.

The Solution

Murdio provided a dedicated Technical Implementation Team, which took over the existing environment comprising three Collibra instances and significantly enhanced its functionality. Key aspects of our collaboration included:

1. Infrastructure Optimization:
   – Reducing virtual machine (Edge) resource requirements to lower operational costs.
   – Introducing automation for managing environments and updates, improving operational efficiency.
2. Development of Custom Functionalities:
   – Building custom integrations with various data sources and synchronizing environments.
   – Automating Collibra management processes through the platform’s API.
   – Designing a tailored landing page for end users, offering intuitive access to key features and data.
3. Application Lifecycle Management:
   – Ensuring regular platform updates and timely bug fixes.
   – Documenting best practices, processes, and technical details to maintain operational continuity and simplify future handovers.
4. Flexible Team Composition:
   – The client valued the flexibility offered by Murdio, as the team composition could be adjusted depending on the roadmap and specific project needs.
   – This approach allowed the client to select team members with the exact skill sets required at any given time, ensuring efficient use of resources and targeted expertise.
5. Seamless Collaboration with the Client’s Team:
   – Working as an integrated team with shared sprint planning and tasks executed in an Agile/Kanban framework.
   – Adapting flexibly to the client’s organizational processes and specific requirements.

The Results

1. Reduced Operational Costs:
By optimizing virtual machine resources and managing the infrastructure more effectively, the client achieved significant financial savings.
2. Improved Operational Efficiency:
Automation of processes and the implementation of custom solutions accelerated project delivery and task execution.
3. Enhanced User Experience:
The custom landing page simplified the user journey, reducing the need for extensive training and increasing overall engagement.
4. High-Quality Technical Support:
Murdio became the primary source of Collibra expertise for the client, addressing both technical and business needs.
5. Scalable Expertise on Demand:
The ability to modify team composition based on evolving needs allowed the client to benefit from highly specialized skills without overcommitting resources, resulting in a more agile and cost-effective project execution.

Added Value

The collaboration was driven by synergy—our team leveraged the collective knowledge of Murdio to resolve even the most complex issues quickly. The client appreciated our flexibility, both in team composition and approach, and recognized our proactive support as a key driver of success. By drawing on our deep expertise, Murdio enabled the client to maximize the potential of Collibra, ensuring adherence to best practices while delivering stability and scalable growth for the platform.